So, earlier this year our washing machine started making a sort-of grinding noise. Come to find out…it broke! It took us 3 weeks (and standing at Best Buy talking to the customer care people for a hour and fifteen minutes with two small kids) to even get them to send out the fix-it guy (we were not given a special number for the washing machine when we purchased the warranty)…then a week for the parts to come in and then 3 days for him to fix it! THEN he said that the parts will make noise for 3 or 4 loads. Well, one month later it’s STILL making tons of noise and it kept getting worse. This morning we woke up, started a load of laundry and we thought “Wow…that’s really noisy.” Steve stopped the cycle and what do you guess? It smelled like something was burning and it would not rotate any more! Steve tried putting it on the spin cycle just to see if it’d get rid of the water but no…it wouldn’t do anything! I’m just thankful that we bought the warranty! The Fix-It guy is calling next Tuesday to set up a time to come take a look…then we’ll probably have to wait for the parts to ship and then have him come back to fix it. What a hassel! (Thank you Annette for letting me do my laundry…AND forcing me to fold them before I do another load….at your house!)
I just want my washing machine to work! :*(